The platform
One platform for every part of your operation.
From the first quote to the final settlement, every module works off the same live data. Here is everything Voxarel does.
One connected system
Every record is linked. A quote becomes an invoice, an invoice becomes a shipment, and that shipment moves through the warehouse to delivery and settlement, all the same object. One shipment journey, with its documents, status history and comments, live for the whole team.
- Quote to settlement in one thread
- Live updates across every role
- No exports, no re-keying
Shipping and bookings
The full shipping cycle for cargo and courier companies.
- International sea and air, plus domestic
- Instant quotes from your corridor rates
- Booking and collection workflow
- AWB labels: stage 1 at booking, stage 2 after reweigh
- Proof of delivery with signature and photo
Warehouse and containers
A live, accurate warehouse from receipt to departure.
- Scan receive, bin, queue, load and verify
- Container manifests and load planning
- Container optimization
- Priority queue with approvals
- Discrepancy and variance handling
- Utilization and ROI analytics
Finance
Every shipment connected to its money, reconciled automatically.
- Invoicing and VAT
- COD collection and settlement
- Deposits and daily reconciliation
- Expenses, debit and credit notes, corrections
- Accounting sync
- Destination currencies for 22 countries
Tracking and delivery
Know where every shipment is, and when it is running late.
- Public tracking by AWB number
- One-time-code verification for private details
- Live status timeline
- Tracking-time alerts when a shipment sits too long
- Holder tracking
- Driver last mile and delivery partners
Complaints and resolution
Turn complaints into a tracked, resolvable workflow.
- Log complaints against a shipment
- Priority, assignment and escalation
- Resolution tracking
- Internal notes, kept separate from customer-facing ones
Collaboration and control
Everyone works together, with the right guardrails.
- Comments scoped to staff, finance or the customer
- Approvals for prices, edits, surcharges, upgrades and voids
- Immutable audit trail of who did what
- Roles and permissions for every job
- Multi-branch and announcements
Analytics and Pulse AI
See the whole business, and just ask it questions.
- Executive dashboards: revenue, volume, branches, live ops
- Container utilization and daily sales report
- Pulse AI answers in plain language
- On the web or over WhatsApp
Rates and pricing
Price the way your business actually prices.
- Corridors and lanes
- Commodity types
- Exchange rates
- Surcharges and general rate increases
- Package add-ons
Mobile, WhatsApp, embed and API
Meet your team and customers where they are.
- Driver and field mobile app, including offline
- WhatsApp notifications
- Embeddable quote calculator for your website
- Public API and integrations
Questions, answered.
What is Voxarel?
Voxarel is logistics operations software for cargo and courier companies. It runs bookings and shipping quotes, warehouse, finance, tracking, complaints and field operations in one connected system, with a built-in AI assistant called Pulse.
Who is Voxarel for?
Cargo companies, courier companies, freight forwarders and consolidators that want one system instead of WhatsApp groups and spreadsheets. Every role, from the field agent to the CEO, gets a view built for their job.
Does Voxarel handle cash on delivery?
Yes. Voxarel tracks cash on delivery from collection to settlement, per driver and per branch, and reconciles it against your deposits.
Can customers track their shipments?
Yes. Every shipment has public tracking by AWB number, a live status timeline, and one-time-code verification to reveal private details to the sender or receiver.
Does Voxarel work on mobile?
Yes. Drivers and field agents run collections, deliveries, cash on delivery and proof of delivery from a mobile app that keeps working offline.